Small Wallets | FAQ

FAQs 

Website Secure?
Keeping all customers safe is our number one priority. Any data provided is not shared and only used for what agreed upon. We use shopify payments for any transactions. If you are unsure of something please contact us. 

How long will it take to get my order?
You order should take between 2-5 working days(only UK). International orders can take anywhere from 5-10 days depending on location. Delivery details will be provided in your confirmation email.

Shipping Information 

--United Kingdom Orders

.Free shipping anywhere in the UK

.Royal Mail 2nd Class Signed for. 2-3 days 

International Orders

Shipping cost: up to £50.00 is £7.99 above is £10.00 ( subject to cost for where order was placed). If cost of postage is less then charged we will refund the difference.

For international orders carrier will vary.

***For further details on shipping or to have a quicker shipping method please contact us.***

 Can I return my Item?

We always aim to please our customers, if you want to return an item, please email us directly and we’ll take you through the process. Must be done with in 30 days of delivery and buyer pays postage.

 I don’t have the tracking number?
If for some reason you can’t find your tracking number please contact us with your order number and address. 

My order is damaged 
Please contact us straight away so we can sort the issue out. We will ether send you a replacement or offer a full refund. Any postage paid will be refunded. 

 Where are we based 
We are a UK Company based in East Grinstead, West Sussex. You are very much welcome to come and visit us and gain a unique shopping experience. 

 

Win A Wallet (Competition)

You will have the chance to win one of our great wallets. To enter share our facebook post, you will then be entered it to a random draw. Each competition will last 2 week and you will be able to choose any wallet up to £50.00 in value. 

If you are the winner we will need your name and address so we can send you the wallet.  We will also need a photo of the winner with the wallet for our social media. 

 

Have a question…?

You can reach us via online chat or contact us page.